I AM happyME

happyME Charter

I AM happyME

happyME is your happy space! This one-stop-app packs in everything that makes you happy. Pick the color you like. Make Group Accounts of people you love. Avail benefits you enjoy. Or simply tell us what you need. It’s all about you and your preferences.

With exclusive members-only deals and benefits, happyMe unlocks a world of convenience to make your shopping a fun, interactive and engaging experience, right at your fingertips.

All you need to do is, download the app, register in 3 easy steps and get heartily happy.

  • Earn points every time you shop
  • Redeem points for rewards quarterly
  • Create Group Accounts
  • Keep track of your transactions
  • Manage your shopping list
  • Get personalized deals and instant notifications
  • Share with friends & family

Enjoy happyME, because it’s all about you.

happyME Charter

Our Promise to you…..

  • Experience World Class and Enjoyable Shopping.
  • Honesty and Transparency.
  • Best Customer Service.
  • Two way Communication.
  • Personal and Customized Offers.

“We are committed to providing you with the best possible customer experience, by putting the interests of you, our customer, first. Our goal is to create an ongoing relationshipwith you and to provide you with meaningful ideas to assist you and make your shopping experience enjoyable.”

This charter sets out how we propose to meet these commitments to you and fulfil our obligations.

happyME is all about helping you get the most out of our products and services and is our way of saying thank you for shopping with us.

We know you expect us to take great care of your personal details and that's why we created the happyME Customer Charter to tell you how we protect your privacy.

We would like to reassure you that your personal details are safe with us and will never be released to companies outside the FUCOM group for their marketing purposes. Your personal details will be used to send you your transaction details and any vouchers you've earned together with relevant coupons and information which we hope you'll find useful. We may also use your personal details to provide you with a better service and to make shopping at outlets accepting happyME even more enjoyable.

We may send you relevant offers and information for products and services provided by happyME and our partners. We'll take great care to make sure we don't contact you too often and that the offers and information will be of interest to you.

Of course, if you've told us that you don't want to receive these offers and information, then we will respect your wishes. However, this means you could be missing out on some of the major benefits of happyME, such as money-off coupons and exclusive offers.

We comply strictly with relevant data protection legislation. For further information on how we use your personal details please see our privacy policy below.

We hope our happyME Customer Charter is helpful and clear, but if you have any questions or would like to update your personal details or marketing preferences please write to us on happysupport@happyme.club.

Privacy Policy

The happyME Customer Engagement Program is part of the FUCOM Group. This privacy policy, together with our terms and conditions, explain how happyME may use personal information we collect about you.

We collect information about you when you:

  • Register with happy ME.
  • Use your happyME, in whatever form, when you buy products or services e.g. in-store, online, by phone or through one of our partners, or take part in promotions, competitions, customer surveys and questionnaires
  • Contact happyME in writing or call customer services.

Use of your Information

Collecting your personal information helps us to better understand what you need from us. We use your information to:

  • manage and improve the program
  • administer your account and send you your statement and mailings
  • understand your shopping behavior in order to develop and improve our products and services
  • manage promotions, competitions, customer surveys and questionnaires
  • check and verify your identity.

Your personal information is safe with us and will never be released to companies outside the FUCOM Group for their marketing purposes.

We may use and share anonymized information outside the FUCOM Group. However, we would like to reassure you that this never includes your personal information.

Other Group Products and Services

We may share your personal information across the FUCOM Group so they can provide you with relevant products and services. They may ask you for your membership details and, if so, explain how your information will be used by them.

Marketing and Research

If you agree, we may contact you:

  • with offers and information about FUCOM products or services
  • with offers and information about partners' products or services
  • for customer research e.g. to help improve our services

Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

Disclosing your information

We will never disclose your information to anyone outside the FUCOM Group except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.

Contacting us

If you have any queries, please contact happyME on happysupport@happyme.club